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Visioneer Announces Authorized Service Provider Program

 
Contact Chad Neilson  

(801) 356-2230

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Pleasanton, CALIFORNIA – June 2, 2009 – Visioneer®, Inc., a leader in intelligent imaging solutions, continues to focus on the critical areas of services and support for document imaging with the announcement of their Visioneer Authorized Service Provider (ASP) Program. The Visioneer ASP program is an authorized warranty and maintenance program for qualified channel partners in the Visioneer 20/20 Perfect Vision Program.

“Providing a full scope of services for our customers is crucial,” said David Taylor, vice president at DoxTek. “Through Visioneer's Authorized Service Provider Program we are positioned to provide clients with a complete scanner package. The ability to sell and service Visioneer scanners has given us a competitive edge.”

Channel partners interested in becoming ASP members are required to complete certification training to perform warranty and maintenance repairs on Visioneer and Xerox DocuMate scanners. Industry leading technology companies such as DoxTek have already been certified as Visioneer ASP partners. ASP program partners have access to:

• Product repair service guides

• Parts catalogs to purchase internal components needed for repair

Direct access to Tier 3 escalation support for all software and hardware escalation issues

“Select channel partners can now offer a center of excellence for repair and service of Visioneer and Xerox DocuMate scanners. This is yet another way for VARs to compete more effectively with other resellers who do not offer this depth of service and support,” said Walt Thinfen, vice president and chief information officer for Visioneer, Xerox’s authorized licensee.”

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About DoxTek, Inc.: DoxTek is a Utah corporation. It specializes in high-speed scanning systems, information management, business process automation, and custom integration solutions. DoxTek’s products and services center on capturing, managing, storing, retrieving and outputting information electronically; thus, automating business processes and resulting in substantial productivity gains. For more information visit www.doxtek.com.