Peers choose Western Governors University for its innovative use of the OnBase by Hyland content services platform

CLEVELAND – September 26, 2017 – Hyland’s OnBase Solutions Expert Group, has announced its 2017 Peer-to-Peer Award winner, Western Governors University. Western Governors University, supported by DoxTek an OnBase Diamond Support Partner, was chosen by members of OSEG user group as the winner for its innovative use of OnBase by Hyland to transform enrollment processes – automating tedious tasks and a previously manual enrollment procedure within its College of Nursing.

University employees once spent multiple hours focused on manual admissions processes – copying student correspondences into spreadsheets, organizing spreadsheets into different formats, uploading spreadsheets into third-party line-of-business systems, taking screen shots, comparing student information from multiple systems and marking required fields in Salesforce. OnBase helped the university streamline the entire process, using e-forms and workflow to automatically route information to third-party systems, including its Banner by Ellucian student information system, to assist in enrollment decisions.

“Leveraging OnBase has saved our university over 300 hours per month in employee processing time for enrollment and admissions procedures within our College of Nursing,” said Gerri Glines, IT and ECM administrator at Western Governors University. “We’ve completely transformed enrollment processes with e-forms and workflow, increasing our application and enrollment response timelines from two full working days to half a day.”

Western Governors University has been an OnBase user for five years. The solution is leveraged to digitize information and automate processes in multiple departments campus wide including within financial aid, transcripts, records, enrollment, admissions and field placement offices.

“This year’s OSEG OnBase Innovation Award nominations were some of the most interesting and innovative uses of OnBase showing the breadth, depth and impact information management has for all departments and industries,” said Danielle Simer, solution marketing manager at Hyland. “We congratulate Western Governors University for being selected as the 2017 OSEG Peer-to-Peer Award winner, and thank them for presenting the winning solution at CommunityLIVE, last week in Las Vegas.”

For more information about how OnBase helps organizations more efficiently manage processes, content and cases, visit

Gerri Glines from WGU accepts OSEG Peer-to-Peer award at CommunityLive 2017

About OnBase by Hyland

OnBase is a single enterprise information platform for managing content, processes and cases deployed on-premises or in the Hyland Cloud. Providing enterprise content management (ECM), case management, business process management (BPM), records management and capture all on a single platform, OnBase transforms organizations around the globe by empowering them to become more agile, efficient and effective. Enterprise cloud-based sharing capability for the OnBase platform is available with our complementary offering, ShareBase by Hyland. To learn more about how more than 15,800 organizations are digitizing their workplaces to transform their business operations, visit


About DoxTek

For over 17 years, DoxTek has delivered dependable document management and process automation solutions. Our award-winning solutions are utilized by organizations across various industries and departments. DoxTek’s focus on doing the right thing, at a fair price, and with the best people, results in over 500 organizations in the US and Canada, placing their trust and confidence in DoxTek. Our customers derive value from a unique blend of technical expertise, product strategy, and exceptional customer care – a rare combination in today’s marketplace. For additional information regarding DoxTek, please call (866) 678-8400 or visit our website at


Media contact:

Megan Larsen

+1 440-788-4988


For proven results and timely implementation, partner with DoxTek.

Contact DoxTek for help solving your unique needs or fill out the information below and we’ll call you

Call today (866) 678-8400

  • This field is for validation purposes and should be left unchanged.